Customer Service Jobs

Customer Service Jobs

Individuals with the capacity to empathise whilst remaining composed and professional will excel within this field. The job usually involves handling complaints, developing product knowledge and responding to enquiries. Listening skills and the ability to instil faith in prospective or existing customers are essential qualities for this profession. Candidates will typically represent a brand in a call centre environment, so the ability to communicate confidently is an asset.

ALL THE JOBS IN THIS CATEGORY ARE SHOWN BELOW YOU CAN REFINE YOUR SEARCH HERE

job title:Telemarketing Professional Reference: BCR 1347 AM
Salary: 15000Type:Permanent

BCR 1347 AM- Telemarketing Professional

Do you have a passion for telesales? Are you a pro-active and highly motivated individual? If these apply to you and you are looking for your next career opportunity then Bell Cornwall Recruitment would like to hear from you!

Our Birmingham based client is currently seeking an experienced Telesales Communications professional to join their team! This is a fantastic opportunity for an individual who has the ability to work on their own initiative and help drive the department forward.

The ideal candidate must have:

  • Excellent organisational and communication skills.
  • Great attention to detail.
  • Professional telephone manner with the ability to communicate with a variety of both internal and external clients.
  • Highly motivated.

If the prospect of targets interests you and you have a competitive attitude and drive to perform to the highest of standards, then please do not hesitate to contact Abigail Montgomery at Bell Cornwall Recruitment about this First Class Reservations Manager position, on 0121 515 5910 or email a copy of your CV abigail@bellcornwall.co.uk

Log onto for all other vacancies that Bell Cornwall Recruitment are currently recruiting for on behalf of their clients.

Please note that if you do not receive a response from Bell Cornwall Recruitment within 48 hours of your application then unfortunately you have been unsuccessful for this particular role.

BELL CORNWALL RECRUITMENT
RECRUITMENT SPECIALISTS
(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

Abigail Montgomery

Bell Cornwall Recruitment

(DDI) 0121-515-5970

(Main) 0121-515-5910

(Fax) 0121-515-5919

(Email) abigail@bellcornwall.co.uk

(Web) www.bellcornwall.co.uk

(Post) Branston Court, Branston Street, Birmingham, B18 6BA


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job title:Five Star Welcome Host Opportunity Reference: BCR 1354MM
Salary: 18000Type:Contract

Exceptional opportunity for candidates who possess outstanding client service skills are required to join a market leading organisation at their offices in Derbyshire. This is a fantastic opportunity for an individual who has gained five star hospitality training within the aviation or professional services industry.

You will have gained experience within a high end hotel (front of house), Senior cabin crew or within a head office in a professional services environment.

As a welcome host you will be involved in the day to day running of main reception and also ensuring client hosting suites are presented and managed to specification as well as providing basic IT and Audio Visual support to guests/clients.

The below highlights some of your duties but is by no means an exhaustive list:-

  • Processing of booking requests
  • Ensure that performance is compliant with agreed SLA’s.
  • Reviewing procedures and ensuring that excellent service is delivered at all times.
  • Flexible and proactive approach
  • Excellent team player and passionate about customer service

If you are looking to progress your career and ultimately “Love Work, Be Happy” and would like further details please do not hesitate to contact Mandy Mand at Bell Cornwall Recruitment 0121 5155910 or email a copy of your CV to mandy@bellcornwall.com

Log onto www.bellcornwall.com for all other vacancies that Bell Cornwall Recruitment are currently recruiting for on behalf of their clients.

Please note that if you do not receive a response from Bell Cornwall Recruitment within 48 hours of your application then unfortunately you have been unsuccessful for this particular role.

BELL CORNWALL RECRUITMENT

RECRUITMENT SPECIALISTS

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

Mandy Mand

Bell Cornwall Recruitment

Consultant

(Main) 0121-515-5910

(Fax) 0121-515-5919

(Email) mandy@bellcornwall.co.uk

(Web) www.bellcornwall.co.uk

(Birmingham) Branston Court, Branston Street, Birmingham, B18 6BA

(Lichfield) St John’s Business Centre, 69 Upper St John Street, Lichfield, WS14 9DT


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job title:Candidate Resourcer Reference: BCR 1352 AM
Salary: 17000Type:Permanent

BCR 1352 AM- Candidate Resourcer

Are you a recent Engineering Graduate? Looking to go down a Sales career path? Our Lichfield based Client is currently seeking an individual who is hungry for a fast track career, to join their fantastic Sales team.

You must have excellent communication skills and not be afraid to pick up the phone. You will be required to write adverts, so must possess a good level of grammar and a natural flair for putting copy together. Time management is also essential as you could be juggling up to 40 advertisements at any given time.

Most importantly, once you have shown your full potential within this role, the career prospects are vast, and you will have the ability to get out of it exactly what you put into it- so drive and determination will dictate your personal development.

Our client prides themselves in providing a personalised approach to the service sector, so having the ability to build a good rapport with others is essential. Excellent Microsoft Suite and diary management skills are a must.

Due to the Service being provided you will need to have a thorough understanding and interest in engineering. If you have the ability to use your own initiative and manage your own workload, then please do not hesitate to contact Abigail Montgomery at Bell Cornwall Recruitment about this First Class Reservations Manager position, on 0121 515 5910 or email a copy of your CV abigail@bellcornwall.co.uk

Log onto for all other vacancies that Bell Cornwall Recruitment are currently recruiting for on behalf of their clients.

Please note that if you do not receive a response from Bell Cornwall Recruitment within 48 hours of your application then unfortunately you have been unsuccessful for this particular role.

BELL CORNWALL RECRUITMENT
RECRUITMENT SPECIALISTS
(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

Abigail Montgomery

Bell Cornwall Recruitment

(DDI) 0121-515-5970

(Main) 0121-515-5910

(Fax) 0121-515-5919

(Email) abigail@bellcornwall.co.uk

(Web) www.bellcornwall.co.uk

(Post) Branston Court, Branston Street, Birmingham, B18 6BA


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job title:Customer Services & Administration Support Reference: BCR 1330 GK
Salary: 15000Type:Contract

Customer Services & Administration Support – BCR 1330 GK

Opportunity for a bright and enthusiastic candidate with proven experience within administration and customer services to join a warm and upbeat team on a fixed term contract basis.

Our client are a successful organisation within the telecommunications industry who currently have an incredibly busy customer service team who pride themselves on providing the best quality service to both SMEs and major national clients. They are now looking to create a new role within the customer services team which will entail providing an administrative support function to the customer service agents, and also acting as an additional resource for the team during particularly busy periods.

This is therefore envisaged to be a very varied position which will enable a keen and highly motivated candidate to be able to get involved in a broad range of activities. On a daily basis this may entail updating internal databases, producing client invoices, fielding client queries via telephone or email, manual filing and archiving, producing client and company activity reports, and any other administrative tasks as required.

The job will ideally suit candidates who have had exposure to a varied customer service and administration based role, as this will enable you to provide fantastic support to the team across all areas from day one. If this experience has been gained within a telecommunications or similar technical services industry then this would be of a real benefit.

Initially our client is looking to recruit this role on a 6 to 12 month contract basis, however for a candidate who is able to go in and really prove their value within this role then there is real scope to be able to make this a more permanent opportunity. We are looking to recruit a candidate to begin with the company in the first two weeks of June, so applicants must be available either for an immediate start or with a minimal notice period.

Our client is based in the North Birmingham area, so is most easily accessible from locations such as Sutton Coldfield and Walsall.

If the above is of interest to you and you wish to hear further details then please contact Gemma Kuczora at Bell Cornwall Associates on 0121 515 5914 or email a copy of your CV to Gemma@bellcornwall.com

Log onto www.bellcornwall.com for all other vacancies that Bell Cornwall Associates are currently recruiting for on behalf of their clients.

Please note that if you do not receive a response from Bell Cornwall Associates within 48 hours of your application then unfortunately you have been unsuccessful for this particular role.

BELL CORNWALL ASSOCIATES

RECRUITMENT SPECIALISTS

(For the purposes of recruiting for this vacancy Bell Cornwall Associates is acting as a recruitment agency. Bell Cornwall Associates is an equal opportunities employer who welcomes applications from all age groups)

Secretaries Administrators Receptionists PA Secretaries Administrators Receptionists PA


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job title:Reservations Manager Reference: BCA 1322 KH
Salary: 22000Type:Permanent

Excellent opportunity to join a prestigious hotel as Reservations Manager. You will be fully responsible for managing a complex reservations desk so my client is seeking proven experience of hotel reservations. You will be using a mainstream booking system to manage over 150 rooms and one direct report. You will develop excellent product knowledge and actively develop the teams knowledge of the packages on offered. This role would suit a current reservations manager looking for step up into a more senior role taking full responsibility for bookings in the hotel. You will have excellent customer service skilled fused with the administration and sales experience. This is a fast paced, high volume role which requires a calm nature and organised methodical approach . In return you will be joining a thriving team with excellent benefits including free parking, huge staff discounts, all meals and a uniform. If this role maybe of interest please contact us in confidence and send your CV.

*If you are already registered with Bell Cornwall Recruitment, please contact your consultant to discuss your suitability for the role*

Log onto for all other vacancies that Bell Cornwall Recruitment are currently recruiting for on behalf of their clients.

Please note that if you do not receive a response from Bell Cornwall Recruitment within 48 hours of your application then unfortunately you have been unsuccessful for this particular role.

BELL CORNWALL RECRUITMENT - RECRUITMENT SPECIALISTS(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)


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job title:Dynamic Reservations Manager Reference: BCR 1322 AM
Salary: 21000Type:Permanent

BCR 1322 AM- Reservations Manager

Our Tamworth based client is seeking a candidate who has previous experience delivering First Class Customer Service within a Hotel environment, to join their team as a Reservations Manager.

This role will include the day to day running of the reservations department, dealing with front of house control and strategic management. You will also be expected to develop the teams brand awareness and knowledge of packages, so as to improve on the excellent customer service and more generally enhance revenue.

**Experience in the reservations system ‘Opera’, will give you a distinct advantage**

As you will be expected to develop strong guest relations, and the liaise with different departments excellent communication skills are KEY. Alongside this you will need superb IT skills- particularly in Excel- and the ability to prioritise your workload and build rapport with others. If you feel you have all of the above and are seeking a role with great benefits and an exciting working environment, then please do not hesitate to contact Abigail Montgomery at Bell Cornwall Recruitment about this First Class Reservations Manager position, on 0121 515 5910 or email a copy of your CV abigail@bellcornwall.co.uk

Log onto for all other vacancies that Bell Cornwall Recruitment are currently recruiting for on behalf of their clients.

Please note that if you do not receive a response from Bell Cornwall Recruitment within 48 hours of your application then unfortunately you have been unsuccessful for this particular role.

BELL CORNWALL RECRUITMENT
RECRUITMENT SPECIALISTS
(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

Abigail Montgomery

Bell Cornwall Recruitment

(DDI) 0121-515-5970

(Main) 0121-515-5910

(Fax) 0121-515-5919

(Email) abigail@bellcornwall.co.uk

(Web) www.bellcornwall.co.uk

(Post) Branston Court, Branston Street, Birmingham, B18 6BA


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job title:Debt Recovery Clerk Reference: BCR1109MM
Salary: 20000Type:Permanent

BCR 1109MM – Litigation Executive

My colleagues and I at Bell Cornwall are seeking Litigation Executive for our Northampton based client.

You will be prepared to work in a very fast environment reporting to a qualified solicitor and MUST have as a minimum 3 years exposure of working within debt recovery and litigation.

You will ideally have worked as a Paralegal within debt recovery/litigation.

With the above experience in mind you WILL also have had experience within debt collection and county court claims.

Personal attributes include; using your own initiative, ability to work under pressure due to high levels of cases and the ability to handle individual debtors.

Please note that this client is an in-house legal department and therefore there is no possibility of a training contract for applicants that have completed the LPC.

If you are looking to progress your career and ultimately “Love Work, Be Happy” and would like further details please do not hesitate to contact Mandy Mand at Bell Cornwall Recruitment or email a copy of your CV to mandy@bellcornwall.com

Log onto www.bellcornwall.com for all other vacancies that Bell Cornwall Recruitment are currently recruiting for on behalf of their clients.

Please note that if you do not receive a response from Bell Cornwall Recruitment within 48 hours of your application then unfortunately you have been unsuccessful for this particular role.

BELL CORNWALL RECRUITMENT

RECRUITMENT SPECIALISTS

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)


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job title:Experienced Operations Co-ordinator Reference: BCR 1309 SF
Salary: 18000Type:Permanent

BCR 1309 SF

Our West Midlands based client is currently seeking an experienced Operations Co-ordinator to join their team on a permanent basis.

This role will involve assisting the director with all levels of administrative support, liaising directly with clients and suppliers to ensure that orders are processed, approved and delivered as appropriate. Some of your key responsibilities include:

  • Responding to customer service issues
  • Liaise with supplier to ensure efficient delivery
  • Liaise with design studio to create and approve artwork
  • Create and process supplier purchase orders

The successful candidate will have:

  • The ability to work independently and as part of a team
  • The ability to prioritise and manage several different tasks at once
  • Good planning abilities
  • A good understanding of client care
  • A committed and flexible attitude to the job
  • Good common sense and logical thinking
  • A good sense of humour

If you have previous experience in a similar role and are looking for that next step then this may be the ideal role for you!

If you have an excellent eye for detail and a ‘can do’ proactive attitude then Bell Cornwall would love to hear from you! Please do not hesitate to contact Sarah Field at Bell Cornwall Associates on 01215155910 or email a copy of your CV to sarah@bellcornwall.com.

Log onto www.bellcornwall.com for all other vacancies that Bell Cornwall Associates are currently recruiting for on behalf of their clients.

Please note that if you do not receive a response from Bell Cornwall Associates within 48 hours of your application then unfortunately you have been unsuccessful in your application for this particular role.

BELL CORNWALL ASSOCIATES

RECRUITMENT SPECIALISTS

(For the purposes of recruiting for this vacancy Bell Cornwall Associates is acting as a recruitment agency. Bell Cornwall Associates is an equal opportunities employer who welcomes applications from all age groups)


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job title:Litigation Executive Reference: BCR1109MM
Salary: 20000Type:Permanent

BCR 1109MM – Litigation Executive

My colleagues and I at Bell Cornwall are seeking Litigation Executive for our Northampton based client.

You will be prepared to work in a very fast environment reporting to a qualified solicitor and MUST have as a minimum 3 years exposure of working within debt recovery and litigation.

You will ideally have worked as a Legal Executive/Paralegal within debt recovery/litigation.

With the above experience in mind you WILL also have had experience within debt collection and county court claims.

Personal attributes include; using your own initiative, ability to work under pressure due to high levels of cases and the ability to handle individual debtors.

Please note that this client is an in-house legal department and therefore there is no possibility of a training contract for applicants that have completed the LPC.

If you are looking to progress your career and ultimately “Love Work, Be Happy” and would like further details please do not hesitate to contact Mandy Mand at Bell Cornwall Recruitment or email a copy of your CV to mandy@bellcornwall.com

Log onto www.bellcornwall.com for all other vacancies that Bell Cornwall Recruitment are currently recruiting for on behalf of their clients.

Please note that if you do not receive a response from Bell Cornwall Recruitment within 48 hours of your application then unfortunately you have been unsuccessful for this particular role.

BELL CORNWALL RECRUITMENT

RECRUITMENT SPECIALISTS

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)


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job title:First Line IT Support (Experience Essential) Reference: BCR 1249 AM
Salary: 12500Type:Permanent

BCR 1249 AM

Our Oldbury based client are currently seeking a candidate who has 12 months experience in a First Line IT Support role, to join their busy and expanding Information Technology business.

**MUST HAVE AT LEAST ONE YEARS EXPERIENCE**

The IDEAL candidate will have Microsoft Suite certificates and exceptional knowledge in the use of computer programmes. It is essential that you have used hardware programming and designs, and will provide a distinct advantage in your application.

Having exceptional customer service skills is a MUST. If you feel you have a pro active, personable approach, alongside excellent communication skills and the ability to work in a fast paced environment, then please do not hesitate to contact Abigail Montgomery at Bell Cornwall Recruitment about this EXCITING role, on 0121 515 5910 or email a copy of your CV abigail@bellcornwall.co.uk

Log onto for all other vacancies that Bell Cornwall Recruitment are currently recruiting for on behalf of their clients.

Please note that if you do not receive a response from Bell Cornwall Recruitment within 48 hours of your application then unfortunately you have been unsuccessful for this particular role.

BELL CORNWALL RECRUITMENT
RECRUITMENT SPECIALISTS
(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

Abigail Montgomery

Bell Cornwall Recruitment

(DDI) 0121-515-5970

(Main) 0121-515-5910

(Fax) 0121-515-5919

(Email) abigail@bellcornwall.co.uk

(Web) www.bellcornwall.co.uk

(Post) Branston Court, Branston Street, Birmingham, B18 6BA


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job title:Customer Service Bilinguist Reference: BCA 1179-1183
Salary: 7.00Type:Temporary

BCA 1179-1183

Calling all Spanish, Dutch, German, French, Brazilian and Portuguese speakers that are fluent in both the above and English!

Are you fluent in both English and Spanish, Dutch, German, French, Brazilian and Portuguese and available immediately? If YES then this temporary role may be perfect for you.

Our Birmingham based client is currently seeking an experienced tele marketing/sales/customer service candidate to join their team on an on going temporary basis. The ideal candidate will have excellent customer service skills, excellent organisational and communication skills, be a good team player, enthusiastic and sociable with the ability to prioritise their workload.

Due to the temporary nature of the role, all applicants must be available for an immediate start and be able to commit to the full length of the temporary assignment. You must also possess the relevant experience which will enable you to hit the ground running.

If this new fantastic opportunity sounds ideal and would like to hear further information on the above role or apply do not hesitate to contact Sarah Field at Bell Cornwall Associates on 01215155970 or email a copy of your CV to sarah@bellcornwall.com.

Log onto www.bellcornwall.com for all other vacancies that Bell Cornwall Associates are currently recruiting for on behalf of their clients.

Please note that if you do not receive a response from Bell Cornwall Associates within 48 hours of your application then unfortunately you have been unsuccessful in your application for this particular role.

BELL CORNWALL ASSOCIATES

RECRUITMENT SPECIALISTS

(For the purposes of recruiting for this vacancy Bell Cornwall Associates is acting as a recruitment agency. Bell Cornwall Associates is an equal opportunities employer who welcomes applications from all age groups)


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job title:First Class Front of House Executive Required! Reference: BCR 1131MM
Salary: 18000Type:Permanent

An exciting opportunity to join our corporate client at their head offices in the Coventry/Warwick areas has arisen. The role being purely front of house/reception will require a candidate who is able to develop on existing or previous five star quality customer service experiences.

Being part of a highly professional environment the Welcome Team pride themselves on providing exceptional customer service to their clients. With the Welcome Team being very much a first point of contact for internal and external clients the service quality must be of the highest quality to ensure that by providing a warm and professional welcome they leave the building with a lasting impression.

The ideal candidate will be able to draw upon experience from a five star hospitality or professional services environment as they will be based at their brand new custom built head offices in Warwick. Moreover flexibility is integral so candidates must have their own transport and be able to commit to a regional role as they would be required to provide support at two other sites within the Coventry/Warwick area and on occasion very rare cover at their office in Bristol.

In return for this all travel expenses to sites (other than main place of work – Warwick) will be provided.

If you are looking to progress your career and ultimately “Love Work, Be Happy” and would like further details please do not hesitate to contact Mandy Mand at Bell Cornwall Recruitment 0121 5155910 or email a copy of your CV to mandy@bellcornwall.com

Log onto www.bellcornwall.com for all other vacancies that Bell Cornwall Recruitment are currently recruiting for on behalf of their clients.

Please note that if you do not receive a response from Bell Cornwall Recruitment within 48 hours of your application then unfortunately you have been unsuccessful for this particular role.

BELL CORNWALL RECRUITMENT

RECRUITMENT SPECIALISTS

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)


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