Client Account Manager

CLIENT ACCOUNT MANAGER

Location: Birmingham City Centre

BCR/JH/10835

Salary: £24,000 – £26,000 (with guaranteed 12 month pay increase)

Hybrid working

Bell Cornwall Recruitment are proud to be representing our client in the search for a Client Account Manager. In this role, the successful applicant will have the opportunity to work with early years business owners from around the world, advising and guiding them on how your company’s range of services can help them grow their businesses. This is a dynamic position with travel opportunities and the chance to grow with the company.

Responsibilities:

• Meet with childcare business owners via Zoom to understand their needs and challenges on a monthly basis and utilise this knowledge to strategise plans of action
• Provide expert advice and guidance on how our services can support and enhance their business growth
• Develop and maintain strong relationships with clients, becoming a trusted advisor and resource
• Data reporting weekly, keeping spreadsheets up to date and client records
• Overseeing of tasks, set up and delivery using our Project Management software Click Up
• Reporting to the Operations Manager of account performance and relationships
• Overview of the CRM system used for communications to clients but also training and supporting clients in using their own version of the CRM tool
• Attend company events and conferences, both locally and internationally
• Collaborate with the team to identify new recommendations and contribute to the delivery of a high quality service

The ideal candidate will:

• A genuine passion for early years education and a desire to help childcare businesses succeed
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients
• Flexibility to accommodate the needs of clients across different time zones when requested (e.g. early mornings for Australian clients, late evenings for USA and Canadian clients)
• Bubbly personality and a natural ability to connect with people
• Proficiency in using video conferencing tools and other relevant software

Join the team and make a significant impact on the growth and success of early years education businesses around the world. This role offers a competitive starting salary, along with travel opportunities and room for professional growth. If you believe you have the qualities we’re looking for and would like to be part of our mission, we’d love to hear from you! Please apply today or get in touch with Bell Cornwall Recruitment for more information on other customer service or professional services roles we have available.

Interested? Please click the ‘APPLY’ button now!

BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.

BELL CORNWALL RECRUITMENT

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(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

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