Salary: £16000 - £18000 per annum
Reference:BCR/RL/8490_1581354319
Location:West Midlands
Sector:Customer Services Jobs
Type:Permanent

Client Services Administrator

Reference: BCR/RL/8490

Location: Sutton Coldfield and Erdington

Salary: Up to £18,000

We have an exciting opportunity, working alongside an international training provider to find a client services administrator to join their highly successful team. This role is predominantly customer facing, engaging with current and perspective students in order to ensure the best service to them at all time. Communication and admin skills are key, along with a ‘can-do’ attitude!

Key duties:

  • Management of a busy enquiry inbox, respond and timeline queries accordingly
  • Efficiently organise course programmes, liaising with existing and new course venues.
  • Registration of delegates and assigning to suitable courses
  • Follow up with any cancellations, deferrals, ensuring appropriate next step has been managed appropriately
  • Taking payments and issuing refunds
  • Creation and monitoring of programme timetables with internal specialists
  • Input and ongoing maintenance of internal CRM system

The ideal candidate will have:

  • Previous administration/customer service experience.
  • The ability to multitask and handle various enquiries at one time.
  • Proficient Microsoft use including Excel and Outlook.
  • The ability to give a 5* customer service experience.

Due to location, a car driver would be ideal for this position.

Interested? Please click the ‘APPLY’ button now!

BCR have more fantastic opportunities for you!

Visit www.bellcornwall.co.uk & follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.

BCR want to make finding a job that you will love as smooth sailing as possible. BCR now offer evening appointments to fit around your working life.

Love Work Be Happy

BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.

BELL CORNWALL RECRUITMENT

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

APPLY FOR THIS JOB

BCR have more fantastic opportunities for you!

Visit www.loveworkbehappy.co.uk & follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.

BCR want to make finding a job that you will love as smooth sailing as possible. BCR now offer evening appointments to fit around your working life.

Love Work Be Happy

BCR aim to get back to all applicants within 24 hours however if you have not received a response within this period then please feel free to contact us on 0121 5155910 at your earliest convenience.

BELL CORNWALL RECRUITMENT

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales