Salary: Negotiable
Reference:BCR/TH/9358_1637065666
Location:Birmingham, West Midlands
Sector:
Type:Permanent

Customer Service Executive

Do you have experience working within the Energy/Utilities sector? If yes, Bell Cornwall Recruitment have a fantastic opportunity for a Customer Service Executive at one of the UK’s leading Energy/Utilities company. These beautiful offices hold a fun and fast-paced working environment, in Birmingham City Centre.

General responsibilities:

  • Liasing with different departments to resolve particularly complex customer queries
  • Main point of contact for customers via email, telephone, live chat and social media
  • Inputting customer data, taking payments and uploading positive customer reviews on multiple channels (Google reviews, TrustPilot)
  • Handling complaints and logging according to company guidelines

Desired skills and qualities:

  • Excellent time management and ability to prioritise multiple tasks
  • Fantastic customer service skills whilst working in a fast-paced, process drive environment
  • Previous experience as a customer service advisor in the relevant job sector
  • Good understanding of Microsoft packages, including MS Excel
  • Ability to adhere to company processes, able to identify opportunities for improvement, and great attention to detail

If you think you’ll be the perfect candidate for this role, please don’t hesitate to apply!

*call centre and customer service *birmingham * Customer Service Executive

Interested? Please click the ‘APPLY’ button now!

BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.

BELL CORNWALL RECRUITMENT

We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life.

Love Work Be Happy

Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment business. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

Job Information

Job Reference: BCR/TH/9358_1637065666
Salary:
Salary From: £18000
Salary To: £19000
Job Industries: Customer Services Jobs
Job Locations: Birmingham, West Midlands
Job Types: Permanent

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BCR have more fantastic opportunities for you!

Visit www.loveworkbehappy.co.uk & follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.

BCR want to make finding a job that you will love as smooth sailing as possible. BCR now offer evening appointments to fit around your working life.

Love Work Be Happy

BCR aim to get back to all applicants within 24 hours however if you have not received a response within this period then please feel free to contact us on 0121 5155910 at your earliest convenience.

BELL CORNWALL RECRUITMENT

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales