Salary: £30000 - £35000 per annum
Reference:BCR/RK/10298_1672928005
Location:Birmingham, West Midlands
Sector:
Type:Permanent

Customer Service Manager

Birmingham

£30,000 – £35,000

If you’re an experienced Customer Service Manager, this could be the ideal role for you!

Bell Cornwall Recruitment have a fabulous opportunity for an experienced Customer Service Manager, to join a growing luxury home wears firm in Birmingham.

The role:

  • In this role, you will be responsible for managing a team of 6 Customer Advisors: monitoring their work flow, setting KPIs and carrying out performance reviews.
  • You will use and implement a proactive work customer service style to ensure the best customer experience possible is being provided for clients.
  • The team will be dealing with enquiries from start to finish , taking orders, processing, and following order through the factory to delivery.

The ideal candidate:

  • To be successful in this role, you must have experience managing a team of customer service advisors – including handling 1-1s, performance reviews, setting targets and appraisals.
  • You should be confident and proactive.
  • Experience in a ‘product’ customer service environment.

If this role sounds of interest, please submit your CV today!

Call Centre and Customer Service

Interested? Please click the ‘APPLY’ button now!

BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.

BELL CORNWALL RECRUITMENT

We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life.

Love Work Be Happy

Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

Job Information

Job Reference: BCR/RK/10298_1672928005
Salary:
Salary From: £30000
Salary To: £35000
Job Industries: Customer Services Jobs,Sales Jobs
Job Locations: Birmingham, West Midlands
Job Types: Permanent

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BCR have more fantastic opportunities for you!

Visit www.loveworkbehappy.co.uk & follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.

BCR want to make finding a job that you will love as smooth sailing as possible. BCR now offer evening appointments to fit around your working life.

Love Work Be Happy

BCR aim to get back to all applicants within 24 hours however if you have not received a response within this period then please feel free to contact us on 0121 5155910 at your earliest convenience.

BELL CORNWALL RECRUITMENT

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales