Salary: £20000 - £24000 per annum
Location:Walsall, West Midlands

Customer Service Officer / Team Leader

£20,000 – £24,000


Bell Cornwall Recruitment have an excellent opportunity for a Customer Service Team Leader to join a Customer Service Team at a housing association based in Walsall.

This is the perfect opportunity for a Customer Service Officer who has supervised a team and is looking for a role in which they can manage a small team, handle the 1:1s and oversee work flow.

The role:

  • Ensure all clients and customers receive high quality service
  • Handling written and verbal enquiries by email and phone
  • Supporting the Area Manager with the day to day operations
  • Managing the work of the team, carrying out performance reviews and work flow plans

The ideal candidate:

  • Has experience supervising a team
  • Strong experience in customer service or a contact centre
  • Experience in collating and analysing data on performance
  • IT literate with knowledge Microsoft Word, Excel and Outlook

If this sounds like it is of interest, submit your CV to Bell Cornwall Recruitment today!

Customer Service Officer* Call Centre and Customer Service*

Bell Cornwall Associates is acting as an Employment Business in relation to this vacancy.

Job Information

Job Reference: BCR/RK/10151_1666703212
Salary From: £20000
Salary To: £24000
Job Industries: Customer Services Jobs
Job Locations: Walsall, West Midlands
Job Types: Contract

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(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

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