Salary: £45000 - £50000 per annum + Fabulous sector and benefits
Reference:CB/BCR/9421_1636715390
Location:Birmingham, West Midlands
Sector:
Type:Permanent

Customer Service Manager

West Midlands

£50,000 plus generation commission structure

Bell Cornwall Recruitment have been instructed on a fabulous opportunity based just on the outskirts of Birmingham. Our client is a rapidly expanding organisation who have positively ambitious plans for their future growth and are looking to recruit a driven Customer Service Manager to support these plans.

The successful individual will be heading up the Client Relationship Team to ensure revenue growth from the existing client accounts by setting the standards of delivery by encouraging a proactive approach to building and strengthening all stakeholder relationships.

You will be responsible for the day to day management of the Client Relationship Team which will include performance management and development, training of employees and dealing with any personnel issues. You will be required to liaise with cross functional internal team managers (including Payroll, Benefits, HR, Administration) to improve the entire customer experience and take ownership of any escalations from external clients.

The role will also require the individual to collate a Management Information on a weekly, monthly and annual basis to identify areas where improvements can be made within the customer service function.

This role will suit someone who has proven and successful Account/ Client relationship experience within the field of HR ideally. You must be highly technology literate, including Microsoft Office Suite, CRM (Salesforce) and HRIS.

If this role is of interest then please apply ASAP. We look forward to hearing from you.

Interested? Please click the ‘APPLY’ button now!

BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.

BELL CORNWALL RECRUITMENT

We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life.

Love Work Be Happy

Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment business. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

Job Information

Job Reference: CB/BCR/9421_1636715390
Salary:
Salary From: £45000
Salary To: £50000
Job Industries: Customer Services Jobs
Job Locations: Birmingham, West Midlands
Job Types: Permanent

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BCR have more fantastic opportunities for you!

Visit www.loveworkbehappy.co.uk & follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.

BCR want to make finding a job that you will love as smooth sailing as possible. BCR now offer evening appointments to fit around your working life.

Love Work Be Happy

BCR aim to get back to all applicants within 24 hours however if you have not received a response within this period then please feel free to contact us on 0121 5155910 at your earliest convenience.

BELL CORNWALL RECRUITMENT

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales