Salary: £18000 - £26000 per annum
Reference:JS/BCR/7869/_1565971815
Location:West Midlands
Sector:IT Support Jobs
Type:Permanent

JS/BCR/7869

IT Helpdesk / Engineer

Location: Oldbury, Birmingham

Salary: up to £26,000 Dependant on Experience

We are currently seeking an experience IT/Cloud engineers for our well established IT services client based in Oldbury.

Our client work in a fast paced and varied environment, with clients across the world. The busy role is requiring an individual who can work well as part of a dedicated team, with a flexible approach in order to support the customer’s needs.

There is excellent scope for opportunity with the business and the role, with continuous collaboration to help with research/design of the platform which hosts the business’ applications. With excellent opportunity to utilise the latest technologies and delivering an outstanding service to the business customers.

What the role includes:

  • Manage and update tickets to a high standard while providing fast effective response to customer queries all in regulation with the SLAs.
  • Meet cloud service targets for quality and performance by monitoring proactive systems.
  • Resolution of client backup problems as well as developing automation to aid in the improvement of quality of services.
  • Collaborating with cloud services team to develop innovative solutions.
  • Work alongside our Senior Cloud Services Engineers to migrate customers to the cloud.

The Requirements:

  • Driving license
  • Knowledge of SQL servers, general windows desktop and server support. As well as the knowledge of backup solutions, storage and security.
  • Knowledge of networking concepts such as firewalls, DNS, TCP, HTTP, load balancing.
  • Understanding of Citrix Virtual App’s, desktops, NetScaler and remote desktop services and the ability to install switching, routers and Cisco network devices.
  • Ability to work flexible hours
  • Excellent Interpersonal and communication skills, proactive and self-directed in nature.

*IT Engineer* *Cloud Services* *IT Support* *Cloud Technologies* *IT Support*

Interested? Please click the ‘APPLY’ button now!

BCR have more fantastic opportunities for you!

Visit www.bellcornwall.co.uk & follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.

BCR want to make finding a job that you will love as smooth sailing as possible. BCR now offer evening appointments to fit around your working life.

Love Work Be Happy

BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.

BELL CORNWALL RECRUITMENT

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

APPLY FOR THIS JOB

BCR have more fantastic opportunities for you!

Visit www.loveworkbehappy.co.uk & follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.

BCR want to make finding a job that you will love as smooth sailing as possible. BCR now offer evening appointments to fit around your working life.

Love Work Be Happy

BCR aim to get back to all applicants within 24 hours however if you have not received a response within this period then please feel free to contact us on 0121 5155910 at your earliest convenience.

BELL CORNWALL RECRUITMENT

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales