Student Accommodation Customer Service Advisor
Location: Cambridge, UK
Salary: £21,000
Bell Cornwall Recruitment is honoured to be recruiting for a student hall company in the picturesque city of Cambridge, seeking a Student Accommodation Customer Service Advisor to join their team. This role is all about fostering collaborative relationships with students, making you their go-to person for any concerns or needs. Empathy and understanding are at the heart of this role, and you’ll also play a vital role in supporting the organisation’s commitment to change and growth.
Key Responsibilities:
– Cultivate strong connections with students, creating an environment where they feel comfortable approaching you for any concern.
– Be the primary contact for students, addressing inquiries via email, phone, and in person.
– Maintain accurate student records and assist with administrative tasks.
– Handle tenant service issues, complaints, and emergencies professionally, ensuring student well-being.
– Proactively embrace change and support new ways of working.
– Demonstrate a willingness to shape the future of the organisation by taking on responsibilities and projects in addition to your core workload.
Key Criteria:
– Minimum of 4 GCSEs (grade A-C).
– Proven customer service skills in a similar role.
– Knowledge of Microsoft applications and knowledge of front office systems to log jobs or bookings
– Knowledge of a second language (Advantageous)
Why Join Us:
– Become an integral part of the Cambridge student community.
– Make a positive impact on student’s living experiences through empathy, understanding, and commitment to organisational goals and change.
Ready to be the trusted advisor for students in the beautiful city of Cambridge? Apply now with Bell Cornwall Recruitment or visit our website for more details.
Join us in delivering exceptional service, fostering strong, empathetic student relationships, and shaping the future of our client’s vibrant organisation!
Interested? Please click the ‘APPLY’ button now!
BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.
BELL CORNWALL RECRUITMENT
We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life.
Love Work Be Happy
Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.
(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment business. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)
PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Job Information
Apply for this Job
BCR have more fantastic opportunities for you!
Visit www.loveworkbehappy.co.uk & follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.
BCR want to make finding a job that you will love as smooth sailing as possible. BCR now offer evening appointments to fit around your working life.
Love Work Be Happy
BCR aim to get back to all applicants within 24 hours however if you have not received a response within this period then please feel free to contact us on 0121 5155910 at your earliest convenience.
BELL CORNWALL RECRUITMENT
(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)
PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales